Privacy & Security

Privacy


Proteus recognises the importance of protecting your privacy.

We use information provided directly from you so that we can process your orders and communicate with you.

Information that you provide to us via this website will be kept confidential, and will not be sold, rented, loaned or given to third-parties.

If you pay online using a credit card, the card details are not viewed by us or any person except you during the transaction - your details are encrypted and processed by a secure payment gateway (PayPal). To find out more information about our site security, refer to our Security section below.

We do not retain your credit card details.

When you visit our website, site traffic information may be collected so that we can continually improve our site content and design. Site information is collected anonymously and is of a general nature for statistical purposes only.

Proteus does not disclose any customer information to third parties. We may use your details to inform you of new products and special offers that we feel may be of interest. You will be given the option of removing yourself from this mailing list at any time.

Customers can be confident that Proteus respects their personal information and does not interfere with their privacy when handling personal information.

Proteus abides by the National Privacy Principles ("NPPs") under the Privacy Act 1988 (Cth).

Proteus has adopted this Privacy Policy,which may be amended from time to time, to ensure that it handles private information about Customers responsibly.

More information about the way Proteus manages customers' information can be obtained by contacting Proteus's Privacy Officer.

Security


Proteus uses PayPal for all online payments. Paypal uses SSL (Secure Sockets Layer) for transmitting private information via the Internet. SSL uses a private key to encrypt data that is transferred over a secure internet connection.

This web site has been enabled for secure credit card payments processing using PayPal’s highest standards of security.

Your credit card details are passed directly to PayPal without ever being stored on our system.

PayPal securely facilitates the transaction, protecting both you and us.

If you have any concerns or enquiries about your security while using our website, please contact us for more information.

We understand the security of your personal details, particularly those relating to your credit card, is imperative.We adhere to strict rules relating to the use and storage of credit card details. All credit card details are encrypted by PayPal when the order is placed using the latest 256-bit encryption.  warranty period is usually twelve months from the date of original purchase (keep your receipt!)